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Valued Friends and Customers,
UPDATE 4/1/2021: All of our showrooms are now open! You can find hours and directions here.
You can also live chat on our website or call to ask questions 9am to 9pm seven days a week at 1-800-582-6229..
The Covid-19 situation is still evolving. No matter the change, our first priority will always be the health and well being of our customers, staff, and partners. We are monitoring and adapting all health and safety recommendations as currently expressed by Federal, State, and Local authorities. We will be updating our procedures and policies as required for the health of our communities.
As always, our master bed makers, warehouse, and support teams are still on the payroll, ready to provide safe, reliable service.
We've been making beds and mattresses in New York since 1855.
Over that long history, we've been through good times and bad.
And have learned again and again, working together, the American spirit will always prevail.
These days a good nights' sleep is more important than ever and we're here to give you exactly that.
- The Charles P. Rogers Team
Privacy Policy - Information | Charles P. Rogers® Est. 1855
Charles P. Rogers knows that you care how information about you is used and shared, and respects your privacy. We do not sell, rent or loan any personal identifiable information regarding our customers to any third parties. If you would like to be removed from our mailing list or require more information please contact us in writing at: Charles P. Rogers Beds, 26 West 17 Street, New York, NY, 10011, or by sending an e-mail to info@charlesprogers.com.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to determine how you accessed our web site. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. We use cookies to provide customers with streamlined ordering and other useful features. The use of cookies have become an industry standard used by all major Web sites.
We may use cookies to advertise to you via Google advertising across the web based on past visits to our website. The cookie is general, not specific to you, your identity nor contains any information about you. You can opt out of these ads by visiting Google's Ads Settings or by deleting your cookies.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our site's features, and we recommend that you leave them turned on.
If you choose to visit www.charlesprogers.com, your visit and any dispute over privacy is subject to this Notice. If you have any concern about privacy at charlesprogers.com, please contact us with a thorough description, and we will try to resolve it.
Personal Information You Give Us
When you request a catalog or place an order with us, we record and store your name, billing address, shipping address, phone number, e-mail address, source from which you heard about us and details relating to items purchased (collectively "Personal Information").Automatic Information
We receive and store certain types of information whenever you visit our website. Unless you are logged in to your account or request a catalog, none of this information is retained. For example, like most Web sites, we use "cookies" to obtain information when your web browser accesses www.charlesprogers.com (see "Cookies" below). Examples of the information we collect include the Internet Protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information such as browser type and version, operation system.Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to determine how you accessed our web site. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. We use cookies to provide customers with streamlined ordering and other useful features. The use of cookies have become an industry standard used by all major Web sites.
We may use cookies to advertise to you via Google advertising across the web based on past visits to our website. The cookie is general, not specific to you, your identity nor contains any information about you. You can opt out of these ads by visiting Google's Ads Settings or by deleting your cookies.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our site's features, and we recommend that you leave them turned on.
E-Mail Communications
We use your e-mail address to communicate regarding pending orders you have placed with us and periodically to notify you of special merchandise promotions. If you wish not to receive e-mails regarding promotions you can do so through your account on our Web site or by writing to the address at the top of this page.Security
Among our top priorities is keeping your Personal Information secure. We work to protect the security of your information during Transmission by using Secure Sockets Layer (SSL) software, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used. No specific information about your credit card is stored on our website. Credit card transactions are processed by Verisign, a leader in secure online transactions. If you prefer not to disclose your credit card information online, you can always place your order by calling 1-800-582-6229 or visiting our stores.Your Account & Password
It is important for you to protect against unauthorized access to your password and to your computer. You are responsible for all actions taken with your account and password, including products purchased through your account. Be sure to sign off when finished using a shared computer. If your password has been compromised for any reason, you should immediately change your password. You can change information in your account by visiting www.charlesprogers.com, and signing in to your account.Policy Notice
This notice describes our privacy policy. By visiting www.charlesprogers.com, you are accepting the practices described in this Privacy Notice. If you do not agree, please do not use or access our Site. Our business changes constantly, and our Privacy Notice may change also. If this policy changes in the future, we will let you know by posting the policy on our Web site or by sending an e-mail, unless you have instructed us not to. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of the affected customers.If you choose to visit www.charlesprogers.com, your visit and any dispute over privacy is subject to this Notice. If you have any concern about privacy at charlesprogers.com, please contact us with a thorough description, and we will try to resolve it.
